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Communication Skills:
Communication Tips
  1. Make eye contact as a means of showing confidence and conviction.
  2. Allow passion to come through your voice and body language.
  3. Listen not only to the words that are spoken, but also to what is communicated through body language.
  4. Use hand gestures and body language to support your spoken word.
  5. Watch for obvious body language signals that either support or refute what the person is saying.
  6. Listen for changes in the person's pitch, tone, or volume as either a buying signal or the emergence of an objection.
  7. As a means to get the other party to share information, be comfortable enough in your conversation to allow them to believe they're in control.
  8. Use the other person's first name several times during a conversation.
  9. To help convey the message that you're paying close attention, tilt your head slightly when listening to someone speak.
  10. End a conversation by giving the other person a compliment and repeating the key point of the discussion.

Mark Hunter, “The Sales Hunter”, is a motivational sales speaker and industry expert who addresses thousands each year on how to increase their sales profitability.  For more information on his sales training or to receive a free weekly sales tip via email, contact “The Sales Hunter” at www.TheSalesHunter.com.

Reprinting of this article is welcomed as long as the following is included: 
Mark Hunter, "The Sales Hunter", www.TheSalesHunter.com,
© 2007


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